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Friends & Family Test Results
The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
"Overall, how was your experience of our service?"
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
FFT Results
| Month / Year | Very good | Good | Neither good nor poor | Poor | Very poor | Don't know |
|---|---|---|---|---|---|---|
| Jan 2026 | 55 | 1 | 0 | 0 | 0 | 0 |
| Feb 2026 | 27 | 0 | 1 | 0 | 0 | 0 |
| Mar 2026 | 49 | 1 | 0 | 0 | 0 | 0 |
| Apr 2026 | 147 | 6 | 3 | 0 | 0 | 0 |
| May 2026 | 49 | 4 | 1 | 0 | 0 | 0 |
| Jun 2026 | 44 | 3 | 1 | 0 | 0 | 0 |
| Jul 2026 | 33 | 2 | 0 | 0 | 0 | 0 |
| Aug 2026 | 27 | 2 | 0 | 0 | 0 | 0 |
| Sep 2026 | 24 | 1 | 0 | 0 | 0 | 0 |
| Oct 2026 | 226 | 15 | 5 | 0 | 1 | 1 |
| Nov 2026 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2026 | 0 | 0 | 0 | 0 | 0 | 0 |
Patient feedback
We asked the question:
Please can you tell us why you gave your answer? Please tell us about anything that we could have done better?
Appointment on time extremely efficient and pleasant nurse comfortable surroundings
Posted on: 26/09/2026
Yearly checkup was carried out efficiently and I am now awaiting feedback on my tests (if any)
Posted on: 25/09/2026
Nurse very friendly and welcoming and really good with my 4 year old. Thank you Charlotte!
Posted on: 24/09/2026
Informative,caring,friendly,
Posted on: 24/09/2026
Charlotte the nurse who done my daughter nasal flu spray is fantastic! So kind and caring and reassuring for my daughter!
Posted on: 24/09/2026
On time, to the point, useful advice.
Posted on: 24/09/2026
Very good communicator, professional, gentle manner, kind.
Posted on: 22/09/2026
Polite and helpful staff; good advice and comprehensive assessment - what could be better?
Posted on: 22/09/2026
Friendly, professional and efficient as always.
Posted on: 22/09/2026
Staff very friendly and helpful and most of all very professional, the practice was neat and tidy and welcoming, and most importantly it’s right on my doorstep so no need for long car journeys or battling with public transport in this rural area!
Posted on: 16/09/2026
Skye made me feel very much at ease throughout the consultation
Posted on: 15/09/2026
Prompt service and helpful advice given
Posted on: 15/09/2026
I called in for my appointment 15 minutes before time and my HT review was very comprehensive.
Posted on: 14/09/2026
Really appreciate to get an annual ‘MOT’. Nurse Tara was very warm and professional.
Posted on: 13/09/2026
It is just fine
Posted on: 12/09/2026
The nurse was efficient, kind and pleasant she took my bloods and didn’t leave a bruise which is unusual. When asked if anything was bothering me I mentioned my sore eye, she immediately got a leaflet explaining about a service local opticians delivered which is very helpful. In fact she made the diabetic check very pleasant.
Posted on: 04/09/2026
Nurse Tara was friendly but professional. Best blood taker ever!
Posted on: 03/09/2026