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Friends & Family Test Results
The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
"Overall, how was your experience of our service?"
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
FFT Results
| Month / Year | Very good | Good | Neither good nor poor | Poor | Very poor | Don't know |
|---|---|---|---|---|---|---|
| Jan 2024 | 14 | 2 | 0 | 0 | 0 | 0 |
| Feb 2024 | 13 | 0 | 0 | 0 | 0 | 0 |
| Mar 2024 | 15 | 3 | 0 | 0 | 0 | 0 |
| Apr 2024 | 7 | 2 | 0 | 0 | 0 | 0 |
| May 2024 | 15 | 0 | 0 | 0 | 0 | 0 |
| Jun 2024 | 8 | 0 | 0 | 0 | 0 | 0 |
| Jul 2024 | 16 | 0 | 0 | 0 | 0 | 0 |
| Aug 2024 | 11 | 3 | 1 | 0 | 0 | 0 |
| Sep 2024 | 8 | 0 | 0 | 0 | 0 | 0 |
| Oct 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
Patient feedback
We asked the question:
Please can you tell us why you gave your answer? Please tell us anything that we could have done better.
Excellent service
Posted on: 28/08/2024
Saw Ros for Crio treatment. All good
Posted on: 26/08/2024
The nurse was friendly but very professional and competent eg. taking of bloods.
Posted on: 24/08/2024
The Doctor saw me on time and removed a skin tag from my forehead as painlessly as possible. She then sent it off for a biopsy.
Posted on: 20/08/2024
Dr Moorthy is brilliant and the entire staff is wonderful.
Posted on: 17/08/2024
Very thorough appointment and information received and explained.
Posted on: 15/08/2024
Friendly nurse & felt very comfortable
Posted on: 13/08/2024
I'm pleased with the service
Posted on: 13/08/2024
On time, well explained thanks
Posted on: 07/08/2024
On time, friendly and respectful.
Posted on: 01/08/2024