Opening Times

Our surgeries are open Monday to Friday and our receptionists are available to answer your telephone queries and to make appointments during the following times.

EVENING & WEEKEND APPOINTMENTS

If you find it difficult to get to the surgery during normal working hours and would like an evening or Saturday morning appointment please one of the Healthcare Coordinators in our reception team.

To help improve access to our services Practices across West Somerset work together on a rota basis to provide evening and Saturday morning appointments for our shared patient lists. We regular provide evening appointments every week but if one of these appointments does not suit your needs then please speak with a member of our team.  We can help you arrange to be seen at one of the other practices in West Somerset on an evening that we do not provide appointments or on a Saturday morning.

The West Somerset Federation of GP Practices working together to provide improved services for patient care are:

Dunster & Porlock Surgeries (Dunster), Exmoor Medical Centre (Dulverton), Harley House Surgery (Minehead), Irnham Lodge Surgery (Minehead) and West Somerset Healthcare (Williton).

PRACTICE TRAINING AFTERNOONS

Please note that the practice is closed during the afternoon on the first Thursday of each month for essential team training.  We apologise for any inconvenience caused.  Should you need medical care urgently during this time please telephone the surgery and speak to our duty doctor.

When We Are Closed

A medical professional is always available for emergencies and sudden illness. NHS111 can be contacted 24 hours a day by dialin g111.

The care of patients outside normal surgery hours and at weekends has been centralised and is managed by the Somerset Clinical Commissioning Group. This service is intended for emergencies only, so please do not call if your problem can wait until the next working day.

To contact a doctor when the surgery is closed at weekends and between the hours of 6.30 pm and 8.00 am Monday to Friday, please telephone NHS 111 and your call will automatically be forwarded to the Somerset Out of Hours Medical Service. They will deal with your call and, if necessary, arrange for you to see a doctor either at the Minehead Minor Injuries Unit or at your home if appropriate.

If you or a member of your family become critically ill and need immediate medical treatment, you should telephone 999 and ask for an ambulance.